Privacy Policy

When you provide us with information through EmerSkin.com (the "Site"), we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions. Please note that this Privacy Policy governs only information provided to EmerSkin.com and communications from Emer Skin.com.

  1. Collection of Personally Identifiable Information by Emer Skin
    • We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, e-mail address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the Emer Skin products you use. If you decide to place an order, we will also need your delivery and billing addresses, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter an e-mail address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

  1. Use of Personally Identifiable Information by Emer Skin
    1. Opt-In/Opt-out Email and SMS
      • Opt-In: If you opt-in during the Site registration process or at other times when you submit personally identifiable information, the information you provide may be used by us to create and deliver you emails and SMS such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions ("Opt-In Emails" and "Opt-In SMS Messages"). If you prefer not to receive such Opt-In Emails and Opt-In SMS Messages, please do not opt-in to receive these communications.

Opt-Out: You may opt-out of receiving future Opt-In Emails and Opt-In SMS Messages from Emer Skin when you register at the Site or otherwise provide your contact information to Emer Skin. You may opt-out of receiving future Opt-In Communications from Emer Skin when you register at the Site.

We send our Emer Skin email newsletter and promotional emails to those who have specifically requested receiving same. If you have decided that you no longer wish to receive email from Emer Skin, you can click on the unsubscribe link at the bottom of any email and follow the prompts. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

    1. Email and SMS Communications to Serve You
      • If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests for your order.
  1. No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent
    • We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.
  2. Disclosure of Personally Identifiable Information
    1. Fraud Protection and Compliance with Law
      • We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
    2. Service Providers
      • We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, fulfillment companies and e-mail service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions.
    3. Special Events
      • If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.
    4. Third Party Analytics Tools or Services
      • We may use analytics tools or services provided by a third party analytics service provider or by using one of their tools, such as but not limited to Google Analytics, to collect and process certain analytics data (“Third Party Analytics Tools or Services”). These Third Party Analytics Tools or Services may also collect data about Your use of other websites, apps, and online resources. SEE SECTION 7 OF THIS PRIVACY POLICY WHICH PROVIDES FURTHER NOTICE ABOUT HOW SOME OF THESE THIRD PARTY ANALYTICS TOOLS OR SERVICES MAY USE COOKIES AND PROVIDES INSTRUCTIONS IF YOU WANT TO DISABLE ANY OF THESE COOKIES.
  1. Use of Aggregate Information
    • We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans.
  2. Information We Automatically Collect
    • IP Addresses. When you connect to the Internet, your computer has a unique identification code called a "MAC ADDRESS". You also have an "IP address." Depending on the way you access the Internet, you may also have a different IP address each time you connect, or your IP address may be the same each time, or it may not be a unique IP address - you may share the IP address with others using your router. We log the IP addresses of users who visit this Site. We use your IP address for system administration purposes, such as to help diagnose problems with our server. In addition, we may use your IP address to help identify you and to gather broad demographic information about you and the rest of the users who visit this Site.
  3. Use of Cookies
    • "Cookies" are a feature of web browser software that allows web servers to recognize the computer used to access a Site. They are small pieces of data that are stored by a user's web browser on the user's hard drive. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at this Site, and the websites visited just before and just after this Site. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with this Site by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
    • We use Site browser software tools such as cookies and web server logs to gather information about this Site's users' browsing activities in order to constantly improve this Site and better serve our users of this Site. This information helps us to design and arrange our web pages in the most user-friendly manner and to continually improve this Site to better meet the needs of our users and prospective users. We do not use these technologies to capture your individual e-mail address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.
    • If you have turned off all cookies, you may not be able to access any or all of the areas on this Site.
    • In certain instances, cookies provided by third parties may also be used. In addition to the disclosures We have provided regarding use of cookies or other web-based tracking technologies by third parties, the following section details certain third party cookies you might encounter through the Site:
      • As noted in Section 4, the Site may use Third Party Analytics Tools or Services (including without limitation Google Analytics) which provides us with widely-used analytics tools or services to help us better understand how you and other users are utilizing the Site in order to allow us to improve your experience. These cookies may track things such as how long you spend on the Site and the pages that you visit so we can continue to produce engaging content.
      • Third Party Analytics Tools or Services are also used to track and measure usage of this Site so that we can continue to produce engaging content, help us to understand how we can improve the Site for you and and/or to give us a better understanding of broader industry trends
  4. Children under 13
    • If you are under 13 years of age, you may browse our Site. You may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for children and we do not knowingly collect personally identifiable information from any children under 13.
  5. Links to Other Sites
    • The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on our Site.
  6. Security
    • We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline.
  7. Notification of Changes
    • We may revise this Privacy Policy. If we decide to change our Privacy Policy and we will post the revised policy here.
  8. Updating Your Information
    • You have the ability to change and/or correct the personally identifiable information you provide us. If you are a registered user, you can review, change or correct your personal information at any time by logging into your account. You may request that we deactivate your account by emailing us.
  9. California Privacy Rights
    • California Civil Code Section 1798.83 permits those customers that are California residents to request certain information regarding our disclosure of your personal information to other parties for their direct marketing purposes. To make such a request, please send an email to support@emerskin.com
  10. Merger, Sale or Change in Control
    • In the event that Emer Skin is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.
  11. Contact Us.
    • If you have any questions regarding the use of our site or our privacy policy, please contact us at support@emerskin.com
CONTACT EMER